En HP SCDS nuestra base es el talento, por eso... Queremos que te unas a nuestro equipo

Support Engineer


HP SCDS is an IT company specialized in firmware and software development for HP 2D and 3D printers.

We believe in the power of technology but even more in the people who use it. This motivates us — inspires us — to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze.

Our family is growing, from 47 people in August 2015 to 150 nowadays, and we want you to join us! Follow HP SCDS in social media and find out what we are doing:

We are looking for a flexible engineer with good communication skills and very customer-oriented who be able to interact with a variety of people at different levels, from technical people to end-users in both Spanish and English.

This is a mixed role where there will be time to support and improve our PPM Microfocus instance application and make reports in Power BI tool. The other part of the role will be dedicated to Linux administration or software programming depending on the experience and preferences of the candidate.

This person needs to be methodical, ability to stick to deadlines and priorities, sense of urgency and a keen eye for detail. Also, be interested in project management and associated PPM software, in understanding underlying business processes that help taking management decisions.



  • Computer Science or equivalent.



  • SQL, PL/SQL, Oracle Database Administration.
  • Basic user knowledge in linux.
  • JavaScript and/or python programming knowledge.
  • Experience in one of these blocks: Linux administration and/or software programming.
  • Fluent in English both spoken and written.



  • Ms-Power BI
  • Microfocus-PPM
  • AngularJS
  • Django


Job description/tasks:

  • Providing technical support to end users, setting up accounts, train new users, update user documentation.
  • PPM application and database administration and configuration, creation and configuration of reports.
  • Installing and configuring PPM software upgrades, issue escalation and follow up through Microfocus support web.
  • Creation of dashboards in MS-Power BI connecting to Oracle data base or other sources, automate and maintain dashboard reports.
  • Participation in process and tools improvements, testing new versions, identify needs for enhancements, propose new features, etc.
  • Depending on the candidate experience, one of these tasks: (1) Administration tasks in linux and specific tools support for firmware development community; (2) Back-end tasks development of the internal applications (Django); (3) Front-end software development of internal application (AngularJS 10).



  • English: All SW documentation is in English and so is the configuration of the tool. Support cases and all communications to users are in English. External partner for XLI (interface to PPM) based in NY – requires communication in English.
  • Flexibility to connect sometimes outside regular work schedule (different time zone).


  • Grado en Informática/Telecomunicaciones.
  • SQL, PL/SQL, Oracle Database Administration.
  • Inglés C1.

Información adicional

Nivel de experiencia
Algo de responsabilidad

Desarrollo de programación

Tipo de empleo
Jornada completa

Funciones laborales
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