Support Engineer II

Are you passionate about technology, problem-solving, and continuous learning? We are looking for a technically minded professional with strong communication skills and an advanced level of English to join our support environment.

This opportunity is ideal for candidates with a technical background who enjoy troubleshooting technical issues and working in an international context where English is essential.

What will you do?

• Provide technical support and troubleshooting assistance.
• Investigate, diagnose, and resolve technical issues.
• Support engineers remotely when required.
• Read and interpret technical documentation, manuals, diagrams, and schematics.
• Communicate effectively with customers and colleagues.
• Contribute to issue resolution and continuous service improvement.

What are we looking for?

• Technical background (Vocational Training, Technical Degree, or equivalent)
• Advanced English level (C1 or higher)
• Strong analytical and problem-solving skills
• Good communication skills
• Customer-oriented mindset
• Ability and willingness to learn new technologies and systems
• Self-motivated attitude and ability to work independently

Nice to have
Experience or knowledge in any of the following areas is a plus:

• Linux and Windows environments
• Network configuration and troubleshooting
• Server installation and administration
• PLC programming
• Reading and interpreting electrical diagrams, blueprints, and schematics
• Troubleshooting PLC, VFD, and HMI systems
• ITIL certification
• Industrial printing knowledge

Working schedule

Monday to Friday, from 9:00 to 18:00 or from 10:00 to 19:00, plus 1 weekend per month (6:00 to 18:00).

Travel
Up to 25% travel may be required.

Position Details
Location: Spain
Work model: Remote
Application: Apply directly via LinkedIn

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